Work within the Executive Support team to provide best in class, white glove support to the FCB Executives and their assistants in the Raleigh office. Provide hands on support for FCB Executives who are experiencing desktop hardware, software, mobile, A/V, and networking issues and provide complete follow through to successful resolution. Be proactive in identification of

Technical Security Administers tools or processes that secure assigned technical areas and data. Participates in security audits, identifies security gaps, and develops and implements risk mitigation solutions. Ensures compliance with necessary protocols, configurations, or procedures. Analysis Identifies and evaluates identify potential threats or vulnerabilities in the

Design, develop, and oversee enterprise level change oversight program Provide leadership and guidance to senior level associates across various change centers to promote efficacy and coordination during the change lifecycle Establish consistency for enterprise change standards to promote consistency and connectivity Lead relevant corporate governance group activities to

Reconcilements Completes assigned Settlement Ledger/DDA reconciliations, aids in the resolution of exceptions, discrepancies, and variances encountered in different applications for assigned accounts. Assesses work of assigned associates for timeliness, process improvements, and efficiencies. Ensures the quality and timeliness of department processing. Supervisory Functio

Resolution Support Contacts past due clients to collect payments. Applies the appropriate treatment to resolve delinquency, and serves as a liaison between branch and clients. Client Service Establishes a rapport with clients throughout work activities. Delivers the best client experience while maintaining high standards of professionalism and call quality. Operational Su

Technical Support Leads technical support and service in the installation and testing of software, patches, and upgrades to system products. Resolves complex problems and failures that occur in assigned products and technical facilities. Responsible for administration, communication, and documentation throughout technical support activities. Designs, implements, and maint

Consultation Provides consultative direction and technical advice relating to the Bank's operating systems, software, and hardware infrastructure. Supports all areas of Technology and Operations. Leads strategic designs, initiatives, and contributes to the analysis of new and existing Bank technologies. Technical Support Leads new technologies spanning hardware platforms,

Appraisal Review Reviews commercial real estate appraisals and property evaluations prepared by independent appraisers to determine the overall quality and reasonableness of appraised values. Ensures compliance with all regulatory requirements as well as internal policies, standards, and procedures. Monitors fee appraiser responsiveness and performance through ongoing aud

Strong working knowledge of commercial real estate finance and willingness to work on several types of commercial real estate, construction loan, and other commercial lending transactions. Also, strong working knowledge to support originations of SBA 7a, SBA 504 and USDA loans consistent with Bank policy and SBA Standard Operating Procedure (SOP) or USDA guidelines. Stron

The essential functions of the job include, but are not necessarily limited to, the following Proactive outreach to mass affluent clients in an assigned market to expand existing relationships. Partnering with bankers in assigned markets to develop consumer client relationships. Proactive outreach to Bank Associates to promote the bank's Associate Banking program. Develop

Portfolio Management Manages an assigned portfolio of commercial, business, or Small Business Administration substandard graded relationships. Analyzes loans and supporting collateral to develop and execute a plan for resolution. Approves modifications and renewals. Identifies and documents troubled debt restructures, recommending status changes as appropriate. Reporting

Consultation Provides consultative direction and technical advice relating to the Bank's operating systems, software, and hardware infrastructure. Supports all areas of Technology and Operations. Leads strategic designs, initiatives, and contributes to the analysis of new and existing Bank technologies. Project Management Leads assigned technical projects ensuring accurat

System Enhancement Performs a variety of actions that evaluate and improve department systems, processes, and applications. Utilizes programming specifications to construct modules, develop testing methods, and design materials. Provides new feature time estimates for system changes and assists in implementing modifications. Executes test plans to validate application fun

Monitoring and Data Planning Produces analysis on data elements, inputs and outputs, and outcomes related to credit loss models that is used by key stakeholders Code Development, Analysis, and Maintenance Assist in testing, developing, and quality assurance related to Python model and SQL Query related code elements Reporting Helps in production of key reporting for inter

Ownership of the CECL calculation engine for all in scope assets, ensuring alignment with regulatory, audit and model risk management standards and including understanding and proposing improvements to platform configurations and calculation methodologies Coordination with stakeholders and owners of sub functions within the CECL process, including accounting / finance, an