Apply technical expertise and SAS product knowledge to enhance the client experience as well proactively own and resolve customer issues Communicate purposefully and effectively with customers and SAS experts during the problem resolution process Troubleshoot, reproduce, and diagnose customer reported problems, provide suitable solutions and accurately document specific i

Job Title Senior Engineer (Cloud Big Data / Scala / Spark) Corporate Title Assistant Vice President Location Cary, NC Who we are In short an essential part of Deutsche Bank's technology solution, developing applications for key business areas. Our Technologists drive Cloud, Cyber and business technology strategy while transforming it within a robust, hands on engineering

Serve as a Tier 3 escalation point for complex wireless network issues escalated from Tier 2 engineers. Provide guidance and mentorship to Tier 2 Wireless Engineers. Collaborate with other IT teams for integrated wireless solutions. Design, implement, and manage wireless network infrastructure projects. Perform wireless network performance monitoring, troubleshooting, and

NetApp Business Systems Analysts work as part of a team that supports and enhances NetApp's world wide business processes and systems. You will utilize your strong technical competencies and functional ServiceNow platform expertise to identify, evaluate and develop systems and procedures that meet business user requirements. To do this successfully you will work closely w

Posting Details Position Information Position/Classification Title Technology Support Analyst Working Title Technology Support Analyst Competency Level Journey Position Number 319986 Salary Grade Equivalent FLSA Non Exempt Appointment Type Time Limited Full Time FTE 1 = 40 hours/week, 12 months If time limited, duration date 09/30/2024 Department Hiring Range $35,406 $56,

Serve as a Tier 3 escalation point for complex wireless network issues escalated from Tier 2 engineers. Provide guidance and mentorship to Tier 2 Wireless Engineers. Collaborate with other IT teams for integrated wireless solutions. Design, implement, and manage wireless network infrastructure projects. Perform wireless network performance monitoring, troubleshooting, and

RapidScale is one of the fastest growing Cloud Computing companies in the industry. Based in Raleigh, NC, the company has a solid track record of delivering world class products and services to our customers located throughout the country and around the globe. RapidScale is seen as a leader in desktop virtualization with marked success in application virtualization for bot

Analyzes the operations of a department or functional unit with the purpose of developing a general systems solution to a business problem that may require automation. Specific duties include assessing the business model, improving/streamlining business processes, and integrating technology, as needed, with the business functions. Specific activities may include participa

Reviews performance reports daily to ensure efficient and effective case management Oversees administration of the IVR application, call routing, monitoring, reporting, and administration Leverages workforce analytics using current IVR reports to ensure staff levels meet customer demand Utilizes IVR reports to control daily operations and to identify service level trends

You will work with an experienced professional services team to help customers migrate to and operate in Azure throughout customers' entire cloud adoption lifecycles; assessments, design, proof of concepts, documentation, planning, execution, and optimization. This is a primarily customer facing project delivery role. What You'll Do Assess application portfolios and plan m

Consultation Provides consultative direction and technical advice relating to the Bank's operating systems, software, and hardware infrastructure. Supports all areas of Technology and Operations. Leads strategic designs, initiatives, and contributes to the analysis of new and existing Bank technologies. Project Management Leads assigned technical projects ensuring accurat

IXL Learning, a leading EdTech company with products used by 15 million students worldwide, is seeking an up and coming IT professional to join our team. As an IT Support Specialist, you will join a team focused on making the lives of our coworkers easier by providing them with the technology they need to do their jobs. You'll troubleshoot laptop issues, be asked to suppo

JOB TITLE Associate {RA7562672} DB Global Technology, Inc., seeks an Associate in Cary, NC to provide a range of services essential for the smooth operation of client centric IT service models. Requires a Master's degree in Applied Computer Science, Computer Applications or related field or equivalent and two (2) years of experience working on new development/enhancement

Sr CSM Business Systems Analyst ServiceNow Job Locations US NC Cary HQ Requisition ID 20059688 Category Information Technology Visa Sponsorship No Travel Requirements None Nice to meet you! We're the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence and questions into answers. We're also a deb

QCS Resident Service Technician Rome, GA Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking